More bookings, more reviews, more repeat guests — on autopilot.
Grapevine answers every call and message, fills your reservation book around the clock, and brings quiet guests back — all from one platform built for the way restaurants actually run.
One platform doing the work of an entire back office.
AI handling the phones, the calendar, the reviews, and the marketing — so your team can focus on the food and the floor.
AI booking calendar
Takes reservations 24/7, blocks double-bookings, and handles events & catering without the back-and-forth.
Reputation & reviews
Automatically asks happy guests for reviews and replies in your voice — your rating climbs while you cook.
AI chat & voice agent
Answers calls, texts, and DMs in seconds — books the table, answers the question, never sends a guest to voicemail.
Email & SMS marketing
Win-back offers, slow-night promos, and event blasts that schedule and send themselves to the right guests.
Lead pipelines
Every inquiry, online order, and promo lead tracked in one clean view — nothing slips through the cracks.
Secure payments
Collect deposits for large parties and events up front — fewer no-shows, smoother checkout.
A website & funnels that turn clicks into covers.
Your site is the first table a guest ever sits at. We build fast, SEO-ready pages with booking and offers wired straight in.
- Capture leads with promos, gift cards, and downloadable menus.
- Guide diners through seamless reservation & online ordering.
- Upsell specials and add-ons right at checkout or booking.
An intuitive booking experience your guests & staff both love.
Give diners the convenience they expect while keeping your schedule organized and your floor under control.
- Customizable reservation forms that gather every detail up front.
- A live calendar that prevents overbooking and keeps staff informed.
- Built-in support for events, group bookings, and catering.
A digital team member you can rely on — at 2pm or 2am.
Your AI assistant answers in real time, takes reservations and order inquiries, and makes the follow-up calls your team never has time for.
- Answers guest questions instantly, day or night.
- Confirms bookings and shares updates by call or text.
- Stays consistent, polite, and on-brand every single time.
Turn opportunities into loyal customers.
Every promotion, online order, and inquiry lands in one intuitive pipeline — so you can see exactly where each guest is and what to do next.
From the first click to the fifth visit — handled.
Automated workflows carry the guest through every step of the journey, so your team can focus on hospitality, not admin.
Guest books
Online, by text, or via the AI voice agent — any hour.
Auto confirm
Instant confirmation, then a reminder to cut no-shows.
They dine
Front of house has every detail ready before they arrive.
Review request
A perfectly-timed nudge turns the meal into a 5-star review.
Win-back
A tailored offer brings them back on your slow nights.
Ready to let your restaurant run smoother?
See Grapevine working on your numbers in a free, no-pressure walkthrough.
Don’t let your business fall behind in the AI revolution.
Partner with Grapevine' to secure your place in the future of digital discovery.
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F.A.Q.
F.A.Q.
What is included in the free demo?
The free demo provides a guided walkthrough of our platform, showcasing features like AI Chatbot, customer management, workflow automation, and more, tailored to your business needs.
Is your platform suitable for my industry?
Yes! We offer pre-built solutions customized for industries like restaurants, salons, transportation, dental clinics, local businesses, and more.
Do I need technical expertise to use your platform?
Not at all! Our user-friendly interface is designed for simplicity, and our team provides full support to ensure a smooth setup.
Can I integrate your platform with my existing tools?
Absolutely. Our solutions are designed to seamlessly integrate with popular tools and systems you already use.
How does your AI Chatbot improve my business operations?
Our AI Chatbot automates customer interactions, such as answering inquiries, booking appointments, and processing payments, saving you time and boosting efficiency.
Are there customization options available?
Yes, we provide fully customizable solutions to meet the unique needs of your business, no matter the size or complexity.
What kind of support do you offer?
We provide comprehensive onboarding, training, and ongoing support to ensure your success with our platform.
GRAPEVINE MARKETING, LTD
AMERICA: +1 678 856 6652
AFRICA: +250 788 326 191
ASIA: +92 321 706 3677
support@grapevine.software
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