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NEWGrapevine Desktop App for Mac, Windows & Linux

Manage your entire business from a single platform.

Grapevine.Software is a complete marketing automation suite that unites your customers, conversations, bookings, payments and marketing — so you capture every lead, nurture every relationship and grow revenue on autopilot.

5.00 on Google Done-for-you setup Support on 3 continents
8-in-1tools in one platform
24/7AI employee on duty
6+industries with ready-made solutions
3continents of local support
Our pillars for strategic success

Eight tools. One connected system.

Every pillar shares the same customer data, so a booking, a payment, a review and a marketing campaign all know about each other. Pick one to see it in action.

01 · CUSTOMER MANAGEMENT

Every customer, fully known.

Contacts, history, notes, tags and pipelines in one CRM — so your team always knows who they’re talking to and what comes next.

ML
Maria LopezLast visit 3 weeks ago · 6 orders
VIP
JK
James KimQuote sent · follow-up tomorrow
HOT LEAD
TS
Tara SinghBooked · Thursday 2:30 PM
BOOKED
Explore Customer Management
02 · AI CHATBOT & AI EMPLOYEE

A 24/7 teammate that never misses.

Answers calls, chats and DMs, books appointments and takes payments in your brand’s voice — day and night.

Hi! Can I book for Saturday morning?
Of course! I have 9:30 or 11:00 — which suits you?
11:00 please.
You’re booked ✓ Confirmation sent by text.
Explore AI Chatbot & Voice Caller
03 · PAYMENT MANAGEMENT

Get paid in one tap.

Invoices, deposits, text-to-pay links and online checkout — all tracked against the right customer automatically.

Invoice #1042Text-to-pay · Maria Lopez
PAID $420
Deposit · Party of 12Payment link by email
SENT $150
Invoice #1043Auto-reminder in 2 days
PENDING
Explore Payments Management
04 · WORKFLOW AUTOMATION

Your best follow-up, on repeat.

Triggers, timers and conditions that reply, remind, nurture and hand off — without anyone lifting a finger.

New leadInstant SMSBooked?ReminderReview requestRebook offer
New-lead follow-upRuns on every form, call and DM
ACTIVE
Explore Workflow Automation
05 · EMAIL & SMS MARKETING

Campaigns people actually open.

Personalized emails and texts — promotions, newsletters, birthdays and win-backs — sent to the right list at the right time.

Spring offerSMS · sent to 1,240 customers
SENT
“We miss you”Email · customers inactive 60 days
AUTOMATED
Monthly newsletterEmail · scheduled Monday 9 AM
SCHEDULED
Explore Email & SMS Marketing
06 · CUSTOM FUNNELS & WEBSITES

Pages built to convert.

Fast, mobile-first websites and funnels with booking, forms and checkout built in — designed to rank and to sell.

Home pageSEO-ready · mobile-first
LIVE
Free consultation funnelForm → calendar → thank-you
LIVE
Holiday promo pageUpsell + checkout
DRAFT
Explore Funnels & Websites
07 · REPUTATION MANAGEMENT

Reviews that keep coming.

Automatic review requests after every visit, every review in one place and quick replies that build trust.

4.9
DR
“Fast, friendly and easy to book.”Google · replied automatically
Explore Reputation Management
08 · CENTRALIZED COMMUNICATION

One inbox for every channel.

Calls, texts, emails, web chat, Facebook, Instagram and Google messages — answered by your team from a single inbox.

AK
Aisha Khan“Do you have anything this week?”
SMS
BO
Ben Ortiz“Thanks, the invoice is paid!”
EMAIL
SP
Sam Park“Do you cater for events?”
INSTAGRAM
Explore Centralized Communication
Empower your business

Meet your new AI employee & chatbot.

Your 24/7 digital workforce answers questions, books appointments, processes payments and follows up on leads — fast, reliable and personal, so your team can focus on growing the business.

  • Works every channel: phone, website chat, SMS and social
  • Trained on your services, prices and policies
  • Hands anything sensitive to a real person
IsaacAI Employee · Front desk & sales
SHIFT
24/7/365
TASKS TODAY
312
CHANNELS
Calls · Chat · SMS · Social
SICK DAYS
0
ON DUTY
Isaac’s activityLIVE
    AI-powered automations

    Automations that drive more conversions.

    Say goodbye to missed opportunities. Smart workflows nurture every lead, streamline every customer journey and keep you relevant at every step — here’s one running right now.

    Workflow · New lead to loyal customerRUNNING ON EVERY NEW LEAD
    TriggerNew lead arrivesForm, call, chat or DM
    AI actionInstant personal replyText + email in seconds
    ConditionBooked within 1 day?Checks the calendar
    YesReminders + review request
    NoNurture by email & SMS
    Never miss a leadEvery inquiry gets an answer in seconds, day or night.
    Personal at scaleEmails and texts that use each customer’s name, history and interests.
    Built for youWe design the workflows around how your business actually runs.
    STRATEGY + SUPPORT
    YOUR GROWTH PLANMarketing automation roadmap
    Workflows built✓
    Campaigns launched✓
    Monthly strategy callBooked
    Marketing strategy + support

    More than software. A team behind you.

    Grapevine.Software goes beyond implementation. Our experts build customized automation workflows and marketing strategies with you, then stay by your side with ongoing support so you keep optimizing and keep growing.

    Free 30-minute strategy session

    Let’s prepare your business for the AI era!

    Don’t let your business fall behind in the AI revolution. Partner with Grapevine to secure your place in the future of digital discovery.

    1. Get in touch with us today!Tell us about your business
    2. Discover your perfect solutionA free 30-minute strategy session
    3. Configure & integrateWe set everything up for you
    4. Launch & optimizeGo live and keep improving
    5. Achieve successMore leads, customers and revenue
    REQUEST A FREE 30-MINUTE STRATEGY SESSION

    Fill in the form below — we’ll take it from there.

    Manage your Entire Business from a single Platform

    GRAPEVINE.SOFTWARE is a suite of MARKETING AUTOMATION SOFTWARE designed to streamline marketing processes, consolidate communication channels, track & nurture leads and drive revenue growth.

    Our Pillars For Strategic Success

    CUSTOMER MANAGMENT

    AI CHATBOT & EMPLOYEE

    PAYMENT MANAGEMENT

    WORKFLOW AUTOMATION

    EMAIL / SMS MARKETING

    CUSTOM FUNNEL & WEBSITE

    REPUTATION MANAGEMENT

    CENTARLIZED MESSAGING

    EMPOWER YOUR BUSINESS

    With AI EMPLOYEES &
    CHAT BOTS

    Transform how you work with intelligent AI-driven solutions designed to enhance efficiency and customer satisfaction.

    Boost your business performance with the power of AI. Our AI Employee and Chatbot solutions are your 24/7 digital workforce, ready to handle customer inquiries, manage tasks, and streamline communication. Whether it’s answering questions, processing payments, or booking appointments, our AI-powered tools deliver fast, reliable, and personalized experiences—so you can focus on growing your business.

    AI Powered Automations to Drive More Conversions

    Turn leads into loyal customers with smart, automated workflows tailored to your business.

    Say goodbye to missed opportunities and hello to effortless growth. Our AI-powered automation solutions are designed to nurture leads, streamline customer journeys, and maximize conversions. From personalized email and SMS campaigns to intelligent workflows, we help you stay connected and relevant to your audience every step of the way.

    MARKETING STRATEGY + SUPPORT

    At Grapevine.Software, we offer more than just software implementation. We provide customized marketing automation workflows and strategies that streamline processes and drive revenue growth. Our team of experts works closely with businesses to develop effective marketing plans that achieve their goals. Our ongoing support ensures that our clients have the resources they need to optimize their workflows and succeed in their marketing efforts.

    Industries We Serve

    Automate reservations, orders, and marketing to enhance customer experiences and boost loyalty.

    Optimize scheduling, payments, and communication for a seamless transportation experience.

    Streamline bookings, reminders, and feedback to focus on delivering exceptional beauty services.

    Simplify patient care with automated reminders, reputation management, and easy scheduling.

    Centralize operations and automate marketing to grow your local business effortlessly.

    Tailored automation and AI solutions designed to meet your unique business needs.

    Let’s Prepare
    Your Business
    For the AI Era!

    Don’t let your business fall behind in the AI revolution. Partner with Grapevine' to secure your place in the future of digital discovery.

    Get in Touch
    With Us Today!

    Discover Your
    Perfect Solution

    Configure
    & Integrate

    Launch
    & Optimize

    Achieve
    Success

    REQUEST FULL DEMO NOW

    Client Success Stories!

    REQUEST A FREE 30 MINUTE STRATEGY SESSION

    F.A.Q.

    Questions, answered.

    Can’t find what you’re looking for? Our team is one call or message away.

    A guided 30-minute walkthrough of the platform — AI chatbot and voice, customer management, workflow automation and more — tailored to your business, with a clear plan for getting started.

    Yes. We offer ready-made solutions for restaurants, transportation, hair salons and spas, dental clinics and local service businesses — and custom solutions for everyone else.

    Not at all. The platform is designed to be simple, and our team handles the setup and trains your staff so you’re confident from day one.

    Yes. We connect your phone number, website, calendar, Google Business Profile and social pages, import your existing contacts and confirm the best setup for your other tools during the demo.

    It handles customer conversations for you — answering questions, booking appointments and processing payments around the clock — saving your team hours and making sure no inquiry goes unanswered.

    Yes. Workflows, messages, booking rules, websites and the AI’s answers are all tailored to your business, whatever its size or complexity.

    Comprehensive onboarding, team training and ongoing support from real people by phone, email and our help center — plus marketing strategy support whenever you need it.

    Free 30-minute strategy session

    Your whole business. One platform.

    See how Grapevine captures every lead, automates the follow-up and grows your revenue — in a free 30-minute demo built around your business.

    No contracts to sign on the call · We do the setup for you